FAQ New license model

 

New user license model as of November 2024 (rental model)

In November 2024, we will be introducing a new license model for our software products PV*SOL premium, PV*SOL, T*SOL and GeoT*SOL. The increased demand from our customers for a flexible way of working has led us to switch from the current device-bound to a modern, user-based license model.

Neues Lizenzmodell

 
 

Your advantages
In future, you will be able to obtain user-based licenses, meaning one license per user that can be used on any number of devices, as long as this does not happen at the same time. With the new license, you receive all program and database updates and can always use the latest features. Additionally, you can now select between two licensing periods: 12 or 3 months. As a License User, you can easily sign in to the software after a one-time registration. In the new License Manager role, you can manage all new user licenses independently in the Valentin License Portal (online from November 2024).

What will change for you?
If you are already a customer with us, you can continue to use the licenses you purchased as part of the perpetual model indefinitely. However, from October 1, 2024, we will no longer offer maintenance renewals.

Transition
Would you like to continue receiving updates after your maintenance has expired? Then you can obtain a new user license for PV*SOL premium, PV*SOL, T*SOL or GeoT*SOL from us from November 2024. All active customers can benefit from an attractive introductory offer to switch to the new license model (valid until April 30, 2025).

 

Frequently asked Questions

 

General Questions

1Why are you introducing a new license model?
With the new license model, we are responding to our customers' increased demand for a flexible way of working. By offering user-based licenses, we enable you to work independently of specific devices and over flexible periods of time.
2What services does the new license model include?
The new license model includes one license per user for a limited period of time that can be used on any number of devices, as long as this does not happen at the same time. With an active user license, you have access to the latest software version, receive all program and database updates and have access to our technical support via e-mail and telephone.
3Can I continue to use my software without switching to the new user license model?
Yes, you can use the perpetual licenses acquired before November 2024 indefinitely. However, when your software maintenance term expires, you will no longer be offered new program and database updates. You then have the option of switching to the new user license model which includes all updates.
4I still have software maintenance. Do I continue receiving regular updates?
You can use your existing maintenance until it expires. If you would like to continue receiving updates after the end of your maintenance term, you can switch to the new license model.
5My software maintenance has been cancelled. What are the consequences for me?
From September 2024, we will begin to cancel existing software maintenance contracts. You can use the perpetual license acquired before November 2024 indefinetely and you will be offered regular program and database updates until the end of your maintenance term. If you would like to continue receiving updates after the end of your maintenance term, you can switch to the new license model.
6Is the software with the user-based license model a cloud solution?
With the new user-based license model, you can download and install your software as usual via our download page (it’s not cloud software).
What's new is that you have to sign in to use the software and be online to do so. Your advantage with the user-based license is that you can use the software on any number of devices - as long as this does not happen at the same time.
 
 

Registration and License Management

1What are License Managers and License Users?
Our new license model provides for two different roles: License Manager and License User. License Managers are responsible for independently managing your company's new user licenses in the Valentin License Portal (online from November 2024) and assigning them to License Users. Your company needs at least one License Manager. License Users use the licenses assigned to them to activate and work with their software. Your company can have multiple License Users.
2What is the Valentin License Portal?
The Valentin License Portal is an online portal (online from November 2024) in which License Managers can independently manage their company's new user licenses and assign them to their License Users. License Users do not have access to the portal.
3Do I have to register to use the software?
Yes. The new license model requires both License Managers and License Users to register once in order to manage or use their licenses. To register, both License Managers and License Users need an e-mail address and a password.
4How does the management of my new user licenses work?
License Managers can manage all new user licenses independently in the Valentin License Portal (online from November 2024). Detailed instructions will be published soon in our program help.
5I only want to obtain a single license. Can I perform the role of License Manager and License User at the same time?
Yes. One person can perform the role of License Manager and License User at the same time. If you obtain exactly one license for your company, the e-mail address you enter will be preset for both the License Manager and License User roles and you can work with it immediately after delivery and registration in the program. License management in the Valentin License Portal is optional for you.
 
 

Sales

1How much does a new user license cost?
Our prices from November 2024 are as follows (12-month license / 3-month license):
PV*SOL Premium: €845,00 / €285,00 (plus VAT)
PV*SOL: €585,00 / €195,00 (plus VAT)
T*SOL: €485,00 / €165,00 (plus VAT)
GeoT*SOL: €385,00 / €135,00 (plus VAT)

Please note that we will not be able to accept any orders or prepare offers before November 2024.
2How does the introductory offer work?
Until April 30, 2025, we are offering our active customers an attractive introductory offer for the new user license model. For every perpetual license current on the launch day, you will receive a 12-month user license at the price of the former one-year maintenance term. Your remaining maintenance ends with the acceptance of the introductory offer.
If you have an older perpetual license (last four program versions), we will offer you the first 12-month user license at a special price. Would you like to know if your license qualifies for the introductory offer? Then please contact us from November 2024 at sales@valentin-software.com.
3What periods are available for the new license?
We offer two license periods: 12 and 3 months.
4Are there still volume and promotional discounts?
Yes. A volume discount will be granted on all bulk orders, depending on the number of new licenses or renewals ordered at the same time by one company. Licenses that are already in use and are renewed at another time cannot be included in the volume discount. Details on specific discounts will be published shortly. We plan to continue offering promotional discounts during trade shows and events.
5Can I still extend my software maintenance?
No, the software maintenance for a perpetual license cannot be extended from October 1, 2024. However, all program and database updates are included in our user-based licenses.