Business clients

 

Purchase advice and sales

Our sales team advises on all offers and prices, processes your orders, creates invoices, delivers the software and helps with the installation of your new program. If you are not sure which licenses and services you need to work optimally, we will of course help you to find a suitable solution for your company.

From Monday to Friday from 9 a.m. to 4 p.m. you can reach our sales team by phone at +49 30 588 439-0. You are also welcome to e-mail your request to sales@valentin-software.com.

 

How to order from us

You can order direct by email. Depending on the type and scope of the order, we will either send you a proforma invoice, which must be paid in advance, or deliver directly on account. Alternatively, there is our online shop, where you can not only order a selection of our standard products, but also choose between different payment options.

If you order an update, upgrade or maintenance, please let us know the serial number concerned so that we can process your order without delay, avoiding the otherwise necessary query.

If your company is based outside of Germany, but within the EU, please let us know your valid VAT ID, otherwise we will unfortunately have to charge you sales tax.

 

Frequent inquiries

Here we have put together some answers to the questions that we often get. With the information below you can solve a lot yourself and save time:

 
Reactivation of software

If you want to move your license to another computer, you must first release the relevant serial number on the old computer. To do this, please open the program on the old computer and carry out the following steps:

Help -> Registration -> Change registration -> Release serial number

With the released serial number you can register your software on the new computer.

Important: You can only release a license yourself once in six months.

If the release did not work or you no longer have access to the old computer (e.g. after a hard disk crash or an update of the operating system), we can release the license for you or give you permission to early deregistration. Please uninstall the software on the old computer (if still possible) and send us the "Software reactivation request" form, completed and signed, by e-mail. Processing takes about a working day.

 
Installation problems

If you receive any error messages when starting up the software, please send us a screenshot of the error message and the serial number via e-mail.< / p>

You should pay attention to the following points:

  • Are you using the correct version? We always provide the latest version of our software on our website; with a license for which maintenance has expired, you are only entitled to the version that was current on the last day with active maintenance. We would be happy to send you the correct link or simply use the link from our delivery.
  • Are you using the right software? Some users confuse PV*SOL and PV*SOL premium.
  • Did you enter the correct serial number? When you buy an update or upgrade, we lock your old serial number and you get a new one with your invoice. (You can find the serial number in the software under the "Help" menu item. If you no longer have access to the old installation, please use the serial number from the invoice we last issued for this license.)
 

Our sales partners

We have sales partners worldwide who sell our software, provide support and conduct training. If you are not based in Germany, take a look at the list of our sales partners to see if there is already a contact person in your country. This has the advantage for you that you will be looked after in the respective national language. Of course you can get our products everywhere at the same prices and conditions.

Our sales partners look forward to your call or e-mail. Please choose the right partner company from our contact list:

 

Overview of sales partners

Austria
AEE Arbeitsgemeinschaft ERNEUERBARE ENERGIE GmbH

Contact:
Rudolf Moschik
Tel: +43 4242 232 242,23
Fax: +43 4242 232 242 1
buchversand@aee.or.at
www.aee.or.at

Address:
AEE Arbeitsgemeinschaft ERNEUERBARE ENERGIE GmbH
Technisches Büro für Energie- und Umwelttechnik
Unterer Heidenweg 7
9500 Villach Österreich


Company profile:
AEE Arbeitsgemeinschaft ERNEUERBARE ENERGIE (Renewable Energy Association) has been established in 1988 in Gleisdorf Austria. AEE is active in the field of use of renewable energy and offers numerous services besides the work done in research and development. AEE GmbH is Business Partner in Austria for Valentin Software since 1995.

Brazil
Solarize Treinamentos Profissionais Ltda.

Contact:
Hans Rauschmayer
Tel: +55 212148-0973
contato@solarize.com.br
www.solarize.com.br

Address:
Solarize Treinamentos Profissionais Ltda.
R. Paschoal Carlos Magno, 57
20240-290 Rio de Janeiro RJ
Brazil


Company profile:
The company Solarize was founded in 2003 by Hans Rauschmayer, based in Rio de Janeiro. Since 2017, Solarize is the official Valentin Partner for training and support in Brazil. The distribution remains with Valentin Software GmbH.

Solarize started with training classes for solar thermal technology in 2008. Three years later, photovoltaics was included in the portfolio. At that time, this technology was rarely used, and only in offgrid applications. Together with the Brazilian regulations for ongrid installations, in 2012, Solarize started to organize seminars about this upcoming topic and was one of the first to offer training classes.

Always being amongst the pioneers, Solarize installed the first ongrid system in Rio de Janeiro on his rooftop and became famous due to several TV reports. Successively, the training program was enhanced with the purpose to offer basic knowledge for beginners and also special classes for experienced engineers.

China
Candela (Beijing) Technology Co., LTD.

Contact:
Jiang Huaqing
Tel: +8610-84873288
candela@cd-class.com
www.cd-class.com

Address:
Candela (Beijing) Technology Co., LTD.
Room 201, Hongtian Business Center
AnYuanDongLi, Chaoyang District
100029 Beijing
China


Company profile:
Candela (Beijing) technology Co.,Ltd, founded in 2015, is one of the most famous PV software training sector and reseller in China.

Colombia, Ecuador, Mexico
Solsta SAS

Contact:
Paul McLean
Tel: +57 1 786 8524-3
info@solsta.co
www.solsta.co

Address:
Solsta SAS
Carrera 9 No. 115 - 30, Of. 1207
Bogotá
Colombia


Company profile:
Solsta is a new venture started by experienced entrepreneurs and solar experts in Bogotá, Colombia, to professionalize and evolve the solar industry in Latin America.

Since January 2020 Solsta is our official partner covering the Colombian, Mexican and Ecuadorian markets. Besides offering the full portfolio of Valentin Software products and services (PV*SOL, T*SOL, GeoT*SOL), Solsta also provides related training courses, webinars and customer support in Spanish language.

Solsta is committed to developing the solar industry in Latin America by offering extensive training and international certificates to Solar professionals in the region. Solsta strives to be the place to go for all Solar related topics in our local markets, both for solar professionals and solar companies looking to step up their game, as well as for companies and individuals that are planning to buy a solar installation.

Sobre Solsta:
Solsta es una nueva empresa fundada por experimentados emprendedores y expertos en energía solar en Bogotá - Colombia, para mejorar la calidad profesional y apoyar la evolución de la industria solar en Latinoamérica.

Desde enero de 2020 Solsta es nuestro aliado oficial para los mercados de Colombia, México y Ecuador. Además de ofrecer todo el portafolio de productos y servicios de Valentin Software (PV*SOL, T*SOL y GeoT*SOL), Solsta también ofrece cursos de capacitación relacionados con los productos, webinars y soporte técnico al cliente en español.

Solsta está comprometida con el desarrollo de la industria de la energía solar en Latinoamérica ofreciendo los más completos cursos de capacitación con certificados de trazabilidad internacional para los profesionales de la energía solar en la región. Solsta se esfuerza por ser el lugar de encuentro para todos los interesados en temas relacionados con energía solar en nuestros mercados locales, tanto para profesionales conocedores del tema como para las compañías que buscan mejorar su participación en el mercado, así como empresas y personas que desean adquirir un instalación solar fotovoltaica.

Costa Rica and Central America
AMECs Ltda.

Contact:
Axel Michael Haase
Tel: +506 6227 5227
info@aquamarkcr.com
www.aquamarkcr.com

Address:
AMECs Ltda.
San Francisco de Dos Rios, Residencial El Bosque, No. 205-H
San José
Costa Rica


Company profile:
AMECs Aquamark & Education Consultants Ltda. is a water, wind and sustainable construction education business based in Costa Rica. We specialize in special renewable technologies and natural resource management, with an emphasis in energy, resources and climate change. One way we accomplish our goals is through Solar Technology and technical implementation. Planning and design with the right software is crucial for success of any of our projects. Since 1995, PV*SOL and T*SOL have been an important component for our design and, more importantly, our focus on education.

Sobre AMECs:
Amecs Aquamark y Educación Consultores Ltda. es una empresa con sede en Costa Rica, la cual enfoca su negocio en el agua, el viento y la educación de la construcción sostenible; así como el desarrollo de las tecnologías renovables especiales y los recursos naturales son los motivos principales que impulsan a nuestra compañía . La energía, los recursos y el cambio climático también son el enfoque de nuestra compañía ;unido a la promoción de la tecnología solar y la aplicación técnica. La Planificación y diseño son un importante paso si se aplica con el software correcto.. PV*SOL y T*SOL son desde 1995 un componente importante, para nuestro diseño y para iluminar a personas con conocimiento.

Czech Republic, Slovakia
Česká fotovoltaická asociace, o.s. (ČFA)

Contact:
Petr Maule
Tel: +420 373 341 284
Mobil: +420 602 434 513
maule@cefas.cz
www.cefas.cz

Address:
Částkova 689/74
326 00 Plzeň
Czech Republic


Company profile:
The Czech Photovoltaic Association was established in 2009. It is currently the oldest and largest photovoltaic association in the Czech Republic.

The aim of ČFA activities is to fulfill the individual objectives of the activity, including providing and disseminating professional information about photovoltaic energy, organizing conferences, seminars and trainings, providing support to the professional and general public in the field of decentralized energy and photovoltaics, providing lecturing activities on photovoltaics, providing review and publishing activities for photovoltaics and renewable energy as a natural and ecological energy source.

In the area of education and training, the CFA offers training courses for PV*SOL. Courses take place either individually or as part of the educational and training program Photovoltaic Expert. In the Czech Republic, the program Photovoltaic expert is currently the largest and most extensive technical program for teaching the basics and application of photovoltaics, in which professors and docents from universities, expert witnesses, auditors, energy consultants and designers of RES are lecturing.

Petr Maule is currently the CEO of the Czech Photovoltaic Association, who is also a university lecturer, a lecturer of photovoltaic education in the Czech Republic, an energy advisor to the Ministry of Industry and Trade, a test commissioner for state examinations "Professional Qualification of Electrician of Photovoltaic Systems", a member of technical and legislative groups for photovoltaics, co-author of the publication "Photovoltaic Systems".

France
FAUCONNET Ingénierie S.A.S.

Contact:
Marc Chaperon
info@fisa.fr
fisa.fr

Address:
FAUCONNET Ingénierie S.A.S.
2 route des Cornées – BP 22
AIX-EN-OTHE
10160 AIX-VILLEMAUR-PÂLIS
Frankreich


Company profile:
FAUCONNET Ingénierie S.A.S (Fisa) is a computing company specialised in developing software packages for Heating, Piping and Air-Conditioning Engineering for more than 30 years. Fisa employs 20 persons. It is a familyowned company responding to the needs of small and medium-sized enterprises as well as big companies.

Fisa provides a set of software solutions built specifically for mechanical, electrical and plumbing engineers, designers and drafters, including:
— The calculation conforming to the French thermic regulation (RT 2000/2005/2012)
— The diagnosis of energy performance and the calculations for obtaining interest-free loans
— Software tools based on AutoCAD and Autodesk Revit for BIM (Building Information Modeling = an intelligent 3D model-based process that gives architecture, engineering, and construction professionals the insight and tools to more efficiently plan, design, construct, and manage buildings and infrastructure).
— Technical support and training are assured by a competent staff.

Fauconnet is a Valentin Software Distribution Partner in FRANCE since 2005.

Great Britain and Ireland
The Solar Design Company

Contact:
Chris Laughton
Tel: +44 (0)1654 700324
software@solardesign.co.uk
www.solardesign.co.uk

Address:
The Solar Design Company
Llety Gwyn
Aberystwyth Road
Machynlleth
UK, SY20 8ET


Company profile:
The Solar Design Company was founded in 1993 by Chris Laughton, who remains today as the Managing Director. The Solar Design Company is the official UK Business Partner for Valentin Software’s simulation software for solar PV, thermal & heat pumps.

The company’s principal activity is the supply of PV*SOL, T*SOL & GeoT*SOL software, which they have been distributing since April 2006. They specialise in providing English-language training in the use of the software as well as supplementary solar equipment to optimise system efficiency.

Managing Director Chris Laughton is a well-known solar engineer, author and lecturer with 20 years’ experience in solar heating. He is a Fellow of The Institute of Domestic Heating and Environmental Engineers (FIDHEE) and regularly produces specialist editorials for publications such as Green Building Magazine, PHAM, Electrical Times, Energy in Buildings & Industry, Renewable Energy World and Wind&Sun. He has published several well-regarded books on solar thermal and wood heating, the most recent of which is Solar Domestic Water Heating for international publisher Earthscan. He supervises a small team of dedicated people located at an old refurbished railway building in Machynlleth, mid-Wales.

Italy
ATH ITALIA SRL

Contact:
Chiara Tucci
Tel: +39 011 43 70499
Fax: +39 011 48 2506
info@athsoftware.it
www.athsoftware.it

Address:
ATH ITALIA SRL
Via le Chiuse 73
10144 Torino
Italy


Company profile:
ATH ITALIA is operating for 30 years in the thermodynamic industry and it has a long experience in designing and construction supervision of hvac systems on both domestic and international markets. With the wealth of experience, the company has succeeded in assembling the most authoritative experts in software production and in proposing a complete set of solutions for qualified and professional planning and design of thermal systems, aimed to meet the needs of professionals and technicians.

The software distributed by ATH ITALIA is considered the most reliable for thousands of professionals, it covers all areas of thermodynamics and is characterized by high professionalism and ease of use. The company pays close attention to meet the needs of users and it is able to ensure a high level of service, constant training and expert advices, by a team of designers and programmers, who are constantly updated on the latest technologies.

Since 2007 ATH ITALIA distributes Valentin Sofltware T*SOL and PV*SOL product lines in the Italian market.

Netherlands, Belgium, Luxembourg
Switch2Solar

Contact:
Emiel Ponte
Tel: +31 76 5606260
pv-sol@switch2solar.nl
www.switch2solar.nl

Address:
Switch2Solar
Postbus 42
4850 AA Ulvenhout
The Netherlands


Company profile:
The Solar Energy Academy!
Since the start in 2009 Switch2Solar is the only supplier in The Netherlands of dedicated training courses in the field of solar energy. Our clients are ambitious people and companies, both in the Netherlands and all over the world. We offer you a broad range of courses, from sales, advice, design, mounting, electrical installation to delivery, inspection and services. We focus on creation of reliance and distinctiveness. We think these are the factors for succes in the solar market place of today.

Pakistan
Hadron Solar Pvt Ltd.

Contact:
Name: Mr. Hassan Bashir
Tel: +924235240526
Mobil: +923454444260
pvsol@hadronsolar.com
www.hadronsolar.pk

Address:
Hadron Solar (Pvt.) Ltd.
326 Johar Avenue
New Campus Road
Lahore, Pakistan


Company profile:
Hadron Solar (previously Solar Tech Intl) is one of the leading solar solution providers in Pakistan, operating since 2012. The company has a strong track record with 100+ installations and an installed and under development capacity of 1+ MW across Pakistan.

Our mission is simple: Switch the world to solar; one factory, one roof, one tube well at a time.

We see a future of truly distributed power generation, where every single rooftop of every household, commercial entity, or public building is harnessing energy from the sun; excess energy is stored in reliable, on-site storage or fed back to the distributed grid

Poland
Torell Technology Sp. z o. o.

Contact:
Marcin Borawski
Tel: +48 605252014
valentin@torelltechnology.pl
www.torelltechnology.pl

Address:
Torell Technology Sp. z o. o.
ul. Jana z Kolna 29
81-859 Sopot
Poland


Company profile:

Sweden
Solelgrossisten Sverige AB

Contact:
Mr. Mikael Johansson
Tel: +46-10-30 333 12
info@solelgrossisten.se
www.solelgrossisten.se

Address:
Solelgrossisten Sverige AB
Testgatan1
SE-272 36 Simrishamm
Sweden


Company profile:
Solelgrossisten Sverige AB is today a B2B whole seller within the solar energy market.

However, our background is complete planning, installation, and delivery of solar systems.

I.e. – we know what we sell!

This includes PV*SOL, that we have used as our standard program for graphics and production of solar arrays since 2013.

Today Solelgrossisten is Valentin Software’s official partner in Sweden. We give PV*SOL support and training for our re-sellers, as well as all other installers, EPC’s, distributors and more, in Sweden.

Switzerland
ASETIS Energie GmbH

Contact:
Bent Kjelsberg
Tel: +41 325 113 642
Fax: +41 21 560 4340
Mobil: +41 76 343 1199
valentin@asetisenergie.ch
www.asetisenergie.ch

Address:
ASETIS Energie GmbH
Chemin Es Vignettes 6
1588 Cudrefin
Switzerland


Company profile:

South Africa
GREEN Solar Academy PTY Ltd.

Contact:
Mrs. Antje Klauss-Vorreiter
Tel: +27 (0) 21 813 6561
pvsol@solar-training.org
www.solar-training.org

Address:
GREEN Solar Academy PTY Ltd.
604 Buitenkloof Studios, 8 Kloof Street
Cape Town, 8001
VAT 4480288739, Reg.No. 2019/315705/07


Company profile:
GREEN Solar Academy PTY Ltd. is an independent training provider. GREEN stands for Global Renewable Energy & Efficiency Network as our goal is not only to provide training but to build up a network of PV installers all over Africa. GREEN is the link between manufacturers, wholesalers, associations and PV installers, the alumni. GREEN presently offer independent trainings in 11 academies in 9 countries in South, West and East Africa and in Germany.

Hands-on Training for PV Installers: the approach of all trainings through the GREEN Solar Academy is to be as practical as possible. All courses place considerable emphasis on hands-on exercises to not only teach theoretical knowledge but practical application. GREEN training follows modern teaching methods, such as interactive sessions, learning questions and different types of self-tests to ensure the optimal learning effect. The training programmes are product-neutral and are continuously updated to keep pace with market requirements and trends.

Taiwan
Solamosa Solar Tech. Co. Ltd.

Contact:
Jason Huang (Project Manager)
Tel: +886 6 2614190
Mobil: +886 986170968
solar968@gmail.com
www.solamosa.com.tw

Address:
Rm. 4, 4F., No. 31, Sec. 3, Dongmen Rd.,
East Dist., Tainan City 70143,
Taiwan, Republic of China


Company profile:
In Taiwan, Solamosa Solar Tech. is the pioneer company devoted in the solar software design area since 2008. As we all know, Taiwan is famous of solar module manufacturers in the world, but still lack of professional persons in solar energy system designing and planing.

Our goal is to help Taiwan solar business create integrated solar system persons and upgrade the capability of solar energy system planing. By cooperating with Dr. Valentin Software, we can introduce the advanced technologies to the Taiwan and Asia markets in the solar energy field.

Our primary line of service includes simulation software of photovoltaics and solar thermal installations. In addition, we also provide the designing consultant and training programs service of solar energy systems for related companies and educational institutes.

Vision
Our vision is to become a Asia markets leader in the renewable energy industry by providing advanced software and cloud computing total solutions service of high professional knowledge.

Mission
Our mission is to promote a clean and sustainable environment with new energy solutions for Taiwan to become a low carbon emission island in the world.

Core Values

Enthusiasm
We are positive and friendly at all times.No matter how difficult the challenges we face, we constantly strive for perfection.

Excellence
We work to achieve excellence in all aspects.We always try to attain the best possible results and strive for continuous improvement.

Teamwork
Effective communication and coordination helps to make our teams work with their best. Together we work to achieve our goals.

Innovation
We will set up a culture of innovation that can inspire new ideas, solve problems, and create new opportunities.

Turkey
Çataklı Enerji Eğitim Yayıncılık Danışmanlık ve Ticaret Ltd Şti

Contact:
Murat Çataklı
Tel: +90 216 452 0402
Fax: +90 216 451 0501
pvsol@catakli-enerji.com
www.catakli-enerji.com

Address:
Çataklı Enerji Eğitim Yayıncılık Danışmanlık ve Ticaret A.Ş.
Yeni Mh. Süreyya Paşa cd. N:15 D:3 K:2
Pendik/İstanbul
Turkey


Company profile:
Çataklı Enerji Eğitim Yayıncılık was founded in 2012 by Murat Çataklı and is the official Turkey Business Partner for Valentin Software’s simulation software for solar PV, thermal & heat pumps. One of the company’s activity is to supply and give support for PV*SOL, T*SOL & GeoT*SOL software and to provide training in Turkish in the use of the software. Çataklı Enerji is also the Turkey partner for Deutsche Gesellschaft für Sonnenenergie e.V LV Berlin-Brandenburg. Together, they are giving a 3 day basic and 5 day practical training in photovoltaics.

Availability

 

The office hours of our sales team are:
Monday to Friday: 9 - 16 hrs